Year established: 2004
Mobile version: yes
Jurisdiction: Alderney & UK
Overall rating: A-
Recommended: For professional players (Betting Exchange)
Matchbook Betting Exchange Review
Matchbook is owned by TripleBet Ltd. The company acquired Matchbook in 2011, the online only betting exchange was first established in 2004.
There are currently four major betting exchanges, of which Matchbook is undoubtedly one whilst the others include Betfair, Betdaq and Smarkets. Matchbook is both licensed and regulated by the Alderney Gambling Control Commission (AGCC) and the UK Gambling Commission.
One way in which exchanges differ, and compete, is commission rate and Matchbook charges a particularly low 1% commission. For UK and Ireland customers however this was increased in 2015 to a 1.15% commission.
There is a very inviting Matchbook sign up offer which rewards customers that deposit and wager £30 with a matched free bet in the form of a £15 back bet and a £15 lay bet.
Matchbook is big on football and sponsors Brentford FC. The Matchbook logo can be seen on the roof of the club’s Griffin Park home, and the partnership terms were increased at the commencement of the 2015 season which saw the online exchange become the official shirt sponsor of the club!
Social media wise there is a Matchbook Twitter (@TeamMatchbook) which boasts a decent following in excess of 23,000. It promotes the site’s preview blogs, promotions and sporting news. There’s also a Matchbook Facebook which has over 25,000 Likes.
Matchbook puts many of its markets up only 48 hours in advance which can make it seem a little bare upon visiting the site, but this also makes it a cleaner experience if you’re a casual bettor.
The full list of sports it offers is therefore very helpful and can be seen here:
American Football, Aussie Rules, Basketball, Baseball, Boxing, Cricket, Cycling, Darts, Esports, Gaelic Football, Golf, Horse Racing Ante Post, Ice Hockey, MMA, Motor Racing, Rugby Union, Rugby League, Snooker, Soccer and Tennis.
Matchbook also offers some Politics markets.
It doesn’t offer virtual sports, and horse racing is something new to the exchange meaning at present the offering is poor but a company representative has stated this will be amended sooner rather than later as of May 2016.
Matchbook offers great live betting but it’s important to note, due to its status as an exchange only, it doesn’t currently offer a cash out feature. The site states that the time delay on live betting events ranges from one to ten seconds.
Punters are able to back or lay bets in-play and there is Matchbook live streaming which makes all the difference!
Usability of the site
The Matchbook site is well designed, aimed first and foremost at simplicity and a clean betting experience. There’s a search bar too for speedy, direct navigation.
The site’s main tabs include Lounge, Help & Learning, Partner Program and Account. These are handy and under Help & Learning there’s lots of helpful information to help you feel at ease using an exchange. The Lounge aspect, and forum, also makes it feel more like the betting ‘community’ it markets itself as.
There’s the option to include favourites with the Matchbook Shortlist feature which personalises it a fair degree. One negative is that Matchbook currently doesn’t offer a single wallet system but a dual wallet with a separate wallet for horse racing bets. This is clearly indicated under the Account section but is frustrating.
Matchbook mobile is tiptop and there are Android and iOS apps including a Matchbook Apple Watch app. This makes it a perfect exchange for on the go betting, and the mobile product sticks to the main site’s ethos of simplicity as number one.
Matchbook customer support is very good, there’s email (firstname.lastname@example.org), phone and live chat options, with live chat operators available between 9am and 3am GMT. Response times are fast but frankly the quality of the help is not always too helpful.
Matchbook needs to extend its horse racing options if it’s to compete with Betfair or tempt punters away from their classic sportsbooks. The design is great and well aimed at casual bettors, and it’s especially good for getting people started on betting exchanges with the combination of layout and great, educational articles. The Matchbook blog is also a good place to come for sporting previews.
The Matchbook sign up offer is fantastic too making it well worth a visit!
– One of the leading betting exchange;
– Good reputation within the online sports betting industry;
– Only 1% commission charged;
– High odds;
– High limits;
– Regular promotions;
– Excellent liquidity for football and tennis;
– Superior liquidity for US sports;
– Frequent commission-reducing offers all year round;
– Good betting interface with easy navigation;
– Excellent customer support.
– Low market liquidity, particularly during in-play betting;
– Narrow range of sports and leagues covered;
– Few futures markets offered;
– Commissions charged on losing bets;
– No a lot of payment options.
Visa/Mastercard, Skrill (Moneybookers), Neteller, Bank Transfer, InstaDebit
*Keep in mind to double check information. Be prepared for changes to restricted countries, bonuses, currencies, deposit and payment options, languages, contact info.