Year established: 2013
Mobile version: yes
Jurisdiction: Malta & UK
Overall rating: C-
Recommended: For recreational players
Guts Sportsbook Review
Off the back of the site’s success in 2013 with its award winning online Casino, GUTS has since entered the competitive world of the online bookmaking, unveiling its sportsbook in early 2014.
Operating on the gaming license of MT Secure Trade Ltd, GUTS is licenced and regulated by the Malta Gaming Authority, Curacao and the Gambling Commission of Great Britain.
To compete in such a saturated market, according to their website, GUTS aims to stand out with its focus on faster payouts, ‘proactive and intelligent customer support agents,’ and by offering a huge selection of payment and withdrawal options.
As well as English, the site operates in the Finnish, Norwegian, Swedish and German languages. There is a clear focus on the Scandinavian market, and this focus is in part due to licensing laws meaning that only the Casino is available in the UK, Australia and New Zealand.
Driven by OddsMatrix Ltd, it is clear the sportsbook focus is on football and on the lucrative live betting industry.
GUTS have a growing social media presence across Twitter, with accounts for all of the countries it operates in and with most activity being directed at the Scandinavian players. They also have an intermittently updated blog with their latest news and occasional promotions.
Compared to other competitors, GUTS does not offer the greatest range of betting odds. especially where Football is concerned, but that is to be expected for an online bookmaker so new to the scene.
With currently 24 different sports markets and special selections there is everything you come to expect from an established bookmaker, with the Olympics, Football, Basketball, Ice Hockey, Tennis and Handball currently being the most popular sports on the site.
There are also some more uncommon markets including Bowls, Field hockey and Water Polo. However, the odds on the potentially lucrative E-Sports market have been suspended, which seems like a missed opportunity to develop a market for this growing sport.
Despite no live-streaming and currently no live cash-out option, GUTS does well to make its live In-Play betting attractive to potential players. Its range of odds, detailed statistics (courtesy of BetRadar) and layout are all very well presented.
GUTS clearly focuses players attention on the In-Play markets, although in order to remain profitable in such a competitive industry a live Cash-Out option should seriously be considered for the site.
Usability of the site
The website design feels very sleek and smooth compared to many other bookmakers. This layout gives players an enjoyable, relaxing experience and allows new players to feel at ease. They also have mobile support, which is well designed and easy to use.
If any problems arise, GUTS has a dedicated live-chat option with customer support agents who are very quick and happy to respond to any query you may have. As well as this you can also e-mail, phone or even write them a letter to contact them.
GUTS have extremely fast withdrawals, promising to process any requests within 2 hours. However, despite claiming to offer a good range of payment and withdrawal methods, they currently only offer the basics; Visa, MasterCard, Neteller and Skrill.
They offer a range of promotions on their Casino, but they are less generous when it comes to their sportsbook offers. Currently there is none on offer, and it is not likely to be something that will appear often.
In terms of GUTS’ promise to make withdrawals as easy as possible, having a great customer support system and a well designed, simple to use website, they offer a very solid, trustworthy product for all players.
However, the lack of enticing bonuses, competitive In-Play facilities and payment options may make them less attractive to potential players who are looking for the best deals available.
– Large array of markets within sports offered;
– Lots of football betting opportunities;
– Consistently competitive odds on all markets;
– Easy to use sports betting layout;
– Easily accessible mobile app;
– Guts also offer an online casino on-site;
– Site is available in a number of languages;
– Wide range of payment methods;
– Good selection of funding options with fast payment and withdrawal;
– Excellent range of effective customer service options.
– No welcome promotion for new customers;
– No VIP or Loyalty program;
– Better odds at bigger bookmakers online;
– Restricted countries for access and bonus.
Visa/Mastercard, Skrill (Moneybookers), PaysafeCard, Ukash, Neteller, Fast Bank Transfer, Giropay, Glue, Euteller, Netent
*Keep in mind to double check information. Be prepared for changes to restricted countries, bonuses, currencies, deposit and payment options, languages, contact info.